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Monthly Archives: April 2013

Help with a statistical question

The PolyBlog
April 19 2013

So I need help with a statistical question. It starts off relatively easy, and then I complicate it with two aspects that result in my having no idea how to handle it at all. Let’s start with the easy part. Let’s assume there are two ranked lists, and in the first instance I’ll just do five things in the list:

List OneList Two
  1. A
  2. B
  3. C
  4. D
  5. E
  1. D
  2. E
  3. C
  4. A
  5. B

What I want to know is how much the rankings in list one differ from list two. An easy way to do that (Solution A)  is to compare the differences:

  • A(L1) to A(L2) = three spots lower i.e. -3
  • B = three spots lower i.e. -3
  • C = same spot i.e. 0 change
  • D = three spots higher i.e. +3
  • E = three spots higher i.e. +3

Net result is essentially 0, as it should be…for every displacement in list 1 to list 2, there is a corresponding displacement of another item. In the end, they’ll net out at zero change.

So, the proper statistical technique (Solution B) would be to use nominal values — ignoring the +/- — and ending up with 4 changes of 3 spots and 1 change of 0, for a total of 12 spots of difference over 5 items in the list or an average difference of 2.4. So I could argue that the difference in rankings between list one and list two is about 2.5 spots on average. I’m okay up to that point. Not completely sure what that tells me, but it’s a number. I almost think I’m looking at two separate samples from a pool and calculating their degree of deviation from each other, but not quite since it is a full sample of the whole population (i.e. there are only five items in that example), not a “sample”, so I can’t use sampling methodology to see how different it is from some generic population.

So we come to the two complications…the first complication (call it C1) is of scale. My lists aren’t five items long, they are a 100 items long. I don’t think that complicates it too much, just one of “scope” more or less.

The second complication (C2) is much more insidious…the first list is fully ordered, #1-100. The second list, however, is grouped into five unequally sized tiers. I’ll use a smaller example than 100, just 10 to make it plain, and I’ll reverse them just so it is obvious the lists are different…I’ll also tuck in a third list that is for all intents and purposes identical to List One, just grouped differently:

List OneList TwoList Three
  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
  7. G
  8. H
  9. I
  10. J
  1. I,J
  2. F,G,H
  3. D,E
  4. C
  5. A,B
  1. A,B
  2. C,D,E
  3. F,G
  4. H
  5. I,J

The obvious choice would be to convert List One or List Two to “match” each other…I could, for example, rank I vs. J in List Two to get a #1 and #2 slot, then F vs. G vs. H to get #3,4,5 (Solution C). However, that would require a lot of subjectivity on my part that isn’t very functional. In my list two example, I & J are basically “tied”, no way to differentiate them further.

I could however decide that, like in a sports competition:

  • I & J share rank “1”;
  • F,G,H share rank “3”;
  • D,E share rank “6”;
  • C would have rank “8”; and,
  • A & B would have rank “10”.

Seems like a good solution (Solution D), right? It’s the way tournaments do it. The problem is if I apply this technique to List Three, which is virtually identical to List One, just grouped into 5 levels instead of 10, the numbers don’t tell you that (i.e. 1: A,B; 2: C,D,E; 3: F&G; 4: H; 5: I&J). If I do comparisons, I’d end up with a total difference of “A=0, B =1, C=0, D=1, E=2, F=0, G=1, H=0, I=0, J=1” for a total of 6/10 or .6 difference), even though the lists are basically identical.

A second alternative (Solution E) to converting List Two/Three to List One format is to do “average” and uneven rankings…so from List Three, A&B wouldn’t be in position “1”, they would be between 1&2. So I would give them both the average of 1.5; C,D,E would average out at #4 (i.e. spots 3, 4, and 5, averaging out to spot 4), etc. Nominally this would work, i.e. they would “net out” correctly and not nominally, but I would still be left with calculating a difference not in terms of ranking but in terms of methodology of ranking.

Soooo, I think I need to find a way to convert List One into List Two/Three format. Since List Three shows me whether or not my methodology “works”, I’m going to compare List One and List Three for the next part. One way to convert L1 to L3 format is to just divide L1 into equal chunks (Solution F):

  1. A,B
  2. C,D
  3. E,F
  4. G,H
  5. I,J

This maintains the list format, divides it into equal chunks so not reflecting any bias of methodology in List Three, and preserves the ranking order. But if I then compare this “new” list one with List Three, I would get: A=0,B=0,C=0,D=0,E=1,F=0,G=1,H=0,I=0,J=0 for a net difference of 2 spots out of 10 items. It would show the list was “slightly” different, but not radically so, and would reflect essentially the difference in methodology in this “pure” example. Even if I bump it up to 100 items, those differences should be relatively minor. But again, primarily focusing on methodological differences.

Lastly, I have Solution G — I’ll convert List One into five levels, same as for List Three, but I will make them unequal size i.e. matching the size of the groups from List Three. If I do this for List One, it basically will look identical to List Three and comparing them would give me “net change = 0” and “nominal change = 0”. Which sounds good, but it basically means that I am “weighting” the results of List One to match the secondary lists’ ranking approach — for example, perhaps the original “weighting” would have been 9 items in Level 1 and 1 item at Level 5, but I wouldn’t know that.  Instead, I’m imposing the ranking / weightings of List Two/Three’s methodology onto the pre-established list in List 1.

Summary

  • Solution A (Net changes, matching lists) — doesn’t work as nets out and lists aren’t matched in my applied example;
  • Solution B (Nominal changes, matching lists) — doesn’t work as lists are matched in my applied example;
  • Solution C (Re-rank List 2) — doesn’t work as no way to differentiate List 2;
  • Solution D (Sports tournament) — doesn’t work on similar lists, adds a methodological problem to a ranking approach;
  • Solution E (Average rankings) — doesn’t work as it eliminate second methodological problem but still leaves measurement of the different approaches to rankings;
  • Solution F (Equal chunks) — semi-works but it would still measure difference in methodology and ranking approach; and,
  • Solution G (Weighted chunks) — semi-works as it reflects nominal change of 0 in matching lists, but adds bias of second ranking approach.

The only other thought I had was to combine the results of Solutions D, E, F, and G and take an average of the four approaches. Not sure if that helps or if I’m just compounding my methodological and ranking problems.

Would love some thoughts if anyone has any to share…FYI, this is for personal use, not a work issue, so it doesn’t have to be entirely statistically pure, but I would like a little more comfort with an approach than I have for Solution G currently.

Posted in Learning and Ideas | Tagged music, review, statistics | Leave a reply

Okay, Future Shop didn’t screw me…

The PolyBlog
April 5 2013

So, as I predicted, Future Shop was not able to fix my tablet. Which means they called me today (actually two weeks ahead of the 60 day deadline too) to tell me the news. My tablet was back in Ottawa.

Ironically, the person who called and left me a message on my home phone said, “Great, tablet’s fixed, come get it”. However, they had a backup number for me at work, and the message there was, “Hi, I left a message on the other phone number but just realized that information was wrong. So let me tell you on this message that your tablet couldn’t be fixed, and you should come in for our exchange program.”

I’ll ignore the fact that if I got the first message she left, I would have been rather rudely surprised to get to the store only to be told it WASN’T fixed, but nevertheless, I knew, and prepared accordingly.

I read the F/S exchange clause which is as bad as you might think. The salesmen tell you it is either “full money back” or “replacement”. Well, no, it’s not. You see, the Toshiba Thrive that has gone to its eternal home of rest has no brethren available to exchange for it — F/S can’t give me a new one. So the warranty allows them to give me a refurbished one. Nope, also not available. So plan C says “equivalent tablet”.

Ruh-roh. I’ve read absolute horror stories about stores saying a much lesser model was the equivalent and people having to fight tooth and nail to get anything remotely comparable. Not to mention avoiding a crappy refurbished throw-back. So I figured, okay, let’s look at the specs of my tablet that were relatively unique, that I paid more for, and that other tablets probably won’t have, making it difficult to find a perfect equivalent. Made some notes and off to store.

For my Thrive, they found an equivalent Asus model pretty fast and I was immediately suspicious. But it was the same size. With same basic processor, dual core, same speed. Dang. Same resolution of screen. Version of android was actually even better. Shoot. I read an online review and it said basically, “Same as the Thrive” — yep even the review sites said it was the same. Crap. Cuz the Asus is $100 less than what I paid 18 months ago.

So I pull out my specs…SD card slot — yep. Shoot. Ah-hah, the full USB port? Yep, that too. So I’m figuring I’m screwed. Because although I know they have none in stock at this point, they’re going to give me that dollar value as the store credit.

But as I’m reading the review, I noticed something. The new Asus model has only one camera, mine had two. I never used either one, but that’s not my goal in noticing. Hmm…so I wandered back over and suggested casually to the customer service person that I would like to talk to the techie again, not threatening or pushy, just casually as I’m not sure it really is the equivalent model since it doesn’t have the second back-facing camera.

She noted though that since it is going to be a store credit anyway, I should talk to the manager instead, so I said sure. He wanders over, I was polite and casual, and said I was happy to take the store credit, just wasn’t convinced this was the right “equivalent model” since it didn’t have the camera. I was hoping for another $30-50 in credit out of it, but he agreed with me, said there wasn’t really another model to suggest, and therefore said they’d just do the store credit. For the full price I paid 16 months ago.

I said, “Well, okay, if you’re sure that’s the best way to handle it” while inwardly saying “Start the car!”.

I won’t forget the crappy treatment, I won’t forget the stress, I won’t forget that I’ve been without the tablet for last six weeks (something Jacob kept asking me about until he got his own recently). But the manager did the right thing, the simple thing, and it was no big deal for him either. Just an obvious solution for something that was only $100 difference.

Now, on my cynical side, I know that it isn’t really costing them anything as the bill goes to the insurance company that provides their warranty business. F/S doesn’t really care. And it’s store credit anyway, so they’ll get the money back meaning they gave me a store credit for something that has 40% markup and they’ll still have that profit later when I buy whatever I buy with that credit. And sure, I’m out some other money — the price of the warranty, a screen shield, molded case for the tablet, and an extra power bar that only fits the Thrive.

But I got exactly what I wanted out of the transaction — my money back and an open option to buy whatever dang tablet I want at this point, not just a short list from them.So I have to say F/S didn’t screw me. Stay tuned for more on my newly launched tablet search. And that groan you just heard? That was Andrea anticipating buyer’s angst driving me to want to talk to her about my options.

Posted in Computers | Tagged computers, Future Shop, tablet, thrive, Toshiba, warranty | Leave a reply

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