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Cutting the cord – Part 2 – TV

The PolyBlog
October 25 2015

As I mentioned in Part 1 (Cutting the cord – Part 1 – Internet), the core focus of the “cutting the cord” movement is on reducing costs and unbundling things to make them as cheap as possible. There’s a strong element of “freedom” in there, not unlike writers going the self-publishing route, people growing their own food, running businesses out of their house through the power of the internet, ordering glasses over the internet, etc. A lot of it is thumbing the nose at the established monopolies to say, “Well that may be how you THINK we should do it, but I can do it myself now, and I don’t need you.”

Of the five main areas (internet, TV, phone, cellular and hosting), by far the biggest focus is on cable TV. As I mentioned in the previous blog, I’m not talking about people thumbing their noses at TV because they think it is rotting people’s brains or they didn’t watch it to begin with, it is about how you consume TV and whether you get it from a monopolistic provider or if you get it some other way that is (likely) cheaper.

While the current form of the movement has gone legit, the pressure points have been around for years, often with lots of illegal solutions. People who had regular cable could pay for “descrambler” boxes that would give them pay-TV stations for free. Or dishes with special boxes that unlocked other channels too. Even, for a while, people splitting their cable feed where it entered the house so they could run it to multiple spots in the house without paying an “outlet fee” to the cable company (mostly eliminated now, but it did happen). Some people had US satellite dishes with U.S. post office boxes for billing, even if they were living elsewhere. Some people split their cable off the neighbour’s feed, and split the cost (or maybe didn’t even tell the neighbour!). While some of the people were just cheapskates, almost all of the solutions were double-edged — they were both illegal and a chance to thumb your nose at the established companies who said “there’s only one way to get the service, take it or leave it.”

In more recent times, there have been huge internet developments and people now have at least seven ways to consume TV differently that doesn’t require them to have a cable package subscription.

First and foremost, there is the still-illegal option of torrents. Putting aside the risk of malware, putting aside the bit of extra technical know-how to get it up and running, and putting aside the need to have a computer, it’s still illegal. You are downloading content that you don’t own and don’t have the rights to view. Often with peer-to-peer client sharing tools, which is the fancy way of saying that it downloads fast to you because it is downloading from hundreds of people with copies — and once you have a copy, your server usually starts sharing it too. You’re not only downloading and possessing illegal copies, you’re distributing too. Yikers. So what’s the upside? Massive availability of the latest shows. Movies in theatres, latest EPs of the hottest shows, no waiting for your theatre or TV or country to launch the show locally. If it’s out there, someone pirated it and made it available. Have I used torrents? Sure. Often when I missed an episode because my PVR didn’t tape. If I couldn’t find it online for watching through the cable offerings, it was out there on the net. But it’s not a long-term viable solution for daily TV consumption, at least not for most people. Too much overhead and tech, plus that whole (relatively minor) risk of going-to-jail-thing kind of turns them off. And no live sports. Ever. Usually not even taped sports.

Second, people turn to the easiest replacement for cable TV — services like VMedia (that some have somewhat incorrectly described as a Canadian TIVO equivalent, but I won’t quibble). It basically is the same as cable TV through cable or phone or dish, but it’s through the internet. There aren’t a lot of companies offering this service because, well, quite frankly it’s not a lot cheaper than regular TV costs. Add in the need for internet with a strong reliable connection, and some people are like, “Wait, I have to pay for VMedia AND for internet? Isn’t this supposed to SAVE me money?”. But the beauty of the VMedia-like service is that (a) it’s legal, (b) you get to keep your handy little TV guide and remote to page through current listings), (c) you get SPORTS with LIVE shows, and (d) you can add in a PVR option. It’s almost identical to your cable options, just works a bit different. A friend of mine has VMedia and it was a very strong contender for me when I was looking for a new option. Partly because it had the basic “menu” of shows to go through, a very easy transition both for me and my wife+son. But only marginally cheaper than what I had and, at the time, it had a very big LOSS — there was no easy PVR option. I was using my PVR for everything. If Castle was on Monday at 10:00, and I was watching TV, I wouldn’t watch it live. I’d wait until at least part-way through the hour and then watch it on PVR so I could skip commercials. Or I would watch something else and watch Castle later. I find it horrendously difficult watching live TV. One night I was watching, and there were 14 commercials in the middle of a special TV show. I really can’t take those long commercial break anymore — PVRing has ruined me for regular TV watching. Except sports, on that I seem to be okay, partly as the breaks aren’t usually for as long. So I ruled out VMedia last year for the lack of PVR option, and when I went to cut the cord this year, I re-considered it as an option as it now has a PVR option, but I was already committed to another (much cheaper) option.

Third, some people consider running something like Graboid. It is frequently described as being totally legal, that you can download all these shows for free, no risk. It’s totally untrue. Graboid is really just a torrent application that pulls from torrent sites and downloads the content to your computer. It isn’t legal, although it is slightly more legal than the raw torrent option as you don’t do any filesharing yourself and it usually doesn’t tell you where it’s pulling it from. A legal slight of hand, but not enough to make it legal. You can pay them $20 a month for better access (unlimited downloads, etc.), and some people think, “Well, I paid, so it’s all good.” No, you just paid them to let you download more stolen content than previously. It’s slicker than a torrent site, but it’s still not legal. I confess I fell for this one for awhile, they had a decent selection, and since I was only after TV shows, I didn’t notice anything strange. Then I happened to look at the movie offerings. And discovered that they had some of the movies that were STILL IN THEATRES. Here’s a red flag for you — if any site is showing you something that is still in theatres, particularly if it is just recently released, you are well into the illegal world. And downloading that stuff is a really good way to attract the interest of the companies being ripped off. I cancelled my Graboid account shortly thereafter.

Fourth, there is one option that exploits a big giant grey area with respect to online resources. If I go to ThePirateBay and download the latest episode of Castle, a law was probably broken somehow. My local providers signed contracts to have exclusive rights for set amounts of time and paid for the privilege so that they could make the money back selling advertising. Here I am, bypassing them entirely, accessing unlicensed content and DOWNLOADING it. That point is important. By contrast, if I go to CTV.CA and pull the same episode off their site and STREAM it from them, no issue. It’s freely available, but they show me advertising with it. Interestingly, I can go to ABC.COM or NBC.COM or CBS.COM and try to get this week’s shows from them, and I’ll be blocked — if you’re not in the U.S., you’re blocked entirely. Enter live streaming through a program like KODI. It used to be called XBMC video player, and while I had looked at it, it held little interest for me. Too techie in the config, not very user-friendly, and quite frankly, I couldn’t get it to work hardly at all. Plus I had other video players, so why bother?

Well, the program improved and became a new product altogether — Kodi. It is slick, it has decent menus, it has a reliable code base, lots of online user supports, etc. And what does it do besides play music or local videos or show local photos? It streams from the internet. Give it a URL of an internet stream, more or less, and it will stream just fine. And therein lies the grey area — streaming isn’t illegal. You didn’t make a copy of anything. You didn’t download anything. You didn’t share anything. You just watched what someone else put on the net. And you didn’t pay them anything for it, they don’t even know who you are. Most jurisdictions have no legal block for this activity. You can watch it because YOU didn’t do anything illegal and nobody is profiting from it through payments or advertising. So Kodi users around the world have set up free feeds. Streams of U.S. websites that are streaming it for free already. Some are streaming from copies on their own servers. Thousands of options, you don’t see hardly any of it. Because you don’t care. There’s nothing illegal about it for you. Sure, maybe the person who is streaming it might be doing something legal, illegal, or quasi-legal in whatever jurisdiction they are in, but that doesn’t change the fact that there are no Canadian / American / European / Australian laws that say there is anything wrong with watching something someone else put on the net. You don’t possess it at any time, you don’t own it at any time, you don’t share it at any time, you just watch. And while it does require a bit of setup to get it working on your computer, once it is up and running, everything is available. TV shows. Movies (although again, lots of pirated material in there that shouldn’t be, and easy enough to avoid). You want to see episodes of Castle? Yep, they’re available. Not just the latest episodes, all eight seasons, including the latest from this past week. It is way more manual than a standard cable package, but I PVRed everything already — this is like the entire internet is my PVR. Sure, it buffers occasionally (hence the faster internet package).

Now, you might think, “Well, that’s okay for the basic user, but I’m a heavy consumer, it wouldn’t work for me.” I know you might think that because I thought that too. I’m a much heavier than average user (not just physically, hehehe). I treat premiere season like some people treat fantasy football. I rate shows, I pick ones to watch, I review them, I add or dump some. And I raise the average hours watched per week considerably. I love serialized story telling. I love revisiting the same characters from the week before in a new story. I’m the same way with books — I prefer series whenever possible, and I’ll binge read as much as I will binge watch. NetFlix, Crave TV, Shomi, are all options for me, and I consumed them too. Up until I got Kodi. And this is the best part. You can try Kodi without doing ANYTHING on your existing cable package. Leave it exactly as is and try Kodi with no need to commit to ending anything or starting anything. It’s just a program to run on your computer. Like it? Keep it. Don’t like it? Don’t keep it. No risk at all.

I tried it over the summer, a few shows here and there. I basically wanted to evaluate it before I got to the fall premiere season. Turned out, I wasn’t watching my PVR anymore. Shows were still taping, but I was just watching them online instead. I weaned myself off the cable provider teat over two months. I have a laptop in my basement, so it was easy to add to the configuration. Kodi is like having Netflix, except with almost every show that has ever been shown, AND with current TV episodes available too, not just previous seasons. So my basement config was good to go.

The first-floor TV however was a different kettle of fish. It is generally used by my son and wife, neither of whom consume a lot of TV, occasionally NetFlix or regular cable offerings, and are not that interested in figuring out how to work tech solutions to get to their shows. If I cut the cable, they would lose their feeds upstairs too. Was there an easy option for them? It turns out there was. There are Android TV boxes that are sold, including a decent option by MyGica. Rather than having to attach a Windows PC to the TV, like the laptop in the basement, I can hook up the Android TV box, basically a little mini-computer running Android just like a tablet or phone but with full internet ports, USB ports, HDMI ports, etc. And oh look, there are NetFlix apps, a Kodi app, you can run the browser if you want to surf, etc. Is it as easy as the previous cable option? No, not quite, but they can do 90% of what they had been doing with two clicks. My wife tried it and said, “Okay, this will work.”

So, why doesn’t everyone go for the Kodi option? Four reasons:

  1. It’s more technical. You have to add some configurations, play with software setup, etc.
  2. You lose the live programming menu. I wasn’t using it much anyway, but if you often find yourself watching whatever happens to be on right then, without caring what you are watching, simple consumption browsing isn’t quite as easy.
  3. Grey area doesn’t mean white. Some people still worry about the legality of it. If you are, simple solution until the law becomes clear — run a VPN for $5 a month that hides your IP address. It is actually a good security practice ANYWAY, even if you aren’t doing streaming, i.e. highly recommended by most security advisors to protect your home computer from hackers and malware.
  4. Sports. Live sports is really hard to get, particularly if you want local stuff.

Most of the people who consume sports say this is the silver bullet for them…they can’t get their hockey, football, soccer, etc. I’m not a huge sports watcher to begin with, but occasionally we watch a hockey game or football game. Or golf. Or a lot when the Olympics are on. My son, age 6, really likes hockey now and wants to watch the Canadiens play. I thought this would kill us, which would lead to one of the extra options below (OTA), but I ended up with a free NHL Gamecentre subscription this season because I have a big Rogers cell package. It even comes with, you guessed it, an ANDROID app that runs on the MyGICA box. Instant hockey. Plus I found a bunch of feeds in Kodi called the SportsDevil add on that has amazing sports feeds. Half the time I end up watching those rather than the official feeds, just easier and sometimes more stable. With no regional blackouts either.

Hockey? All the NHL games are there. American football? There. Including some of the ones that are only available with super sports packages that cost you $200 a year. Soccer? Are you kidding me? They have every league around the world, teams you have never even heard of at levels you may not have heard of either. Baseball? MLB absolutely. After that, it starts to get a bit spotty. NASCAR, most golf, volleyball, etc. Few feeds likely for your local provincial teams (junior hockey, etc.) but they were hard to come by on regular cable too. A few weeks ago I was in Lindsay, and my brother-in-law wanted to watch the Eagles game. None of the local sports bars had the game, it was available on super sports packages only, and they didn’t subscribe. Yet we could have watched it on my laptop — I could get the feed, but I was trying to run it through the McDonald’s wifi, and it was buffering like crazy. I did a bit better at a local coffee shop, but still spotty. If we could have found a good hotspot, we were golden. I’ve been pretty happy with the options, nothing has been unavailable yet when I went looking. A bit more manual, harder to find than just clicking on a channel on your cable box, but doable.

Fifth, people decide to just ignore the current TV season. Instead, they subscribe for $10 a month to NetFlix, or less for Shomi or CraveTV, and get access to previous seasons of tons of TV shows and movies. All great options, but again, if you are like me, and you want the latest episodes, you need a stronger option.

Sixth, people go for “website” options. For this, you probably need the VPN option mentioned above. If you try to access ABC.COM, it will let you get all the way to the part where you play the video and then it will tell you the content is not available in your region. It knows you are connecting from Canada. So, no show for you. However, if you first connect to your VPN service ($5/mth), and it is based in the U.S. (most are), then the network website thinks YOU are in the U.S. too and plays the content just fine. If you can find it on a Cdn website, play it there; if not, go VPN, and watch it on the U.S. site. The downside is not everything is available, usually not for previous seasons, usually not for more than a few weeks, and often with ads with it. Plus you have to search multiple sites for multiple shows. It works, but it was too much work for me. Note that this is often no different than running Kodi — some of the feeds are the same source, it just tricks the computer into thinking you are already in the U.S., without the need for a VPN. However, the website option worked GREAT for recent election results — I watched the CBC website rather than the CBC stream through Kodi, just in the website browser (Android version upstairs, regular Firefox downstairs). The website feed was perfect. Which is likely what I’ll do for the Olympics too when it comes, just boot up the browser.

Seventh and finally, people go the OTA option. OTA stands for “over the air” and is basically reminiscent of the old rabbit ears setups people remember either from early TVs or setups they had at cottages, etc. While the fancy options now don’t look like simple rabbit ears, they work pretty much the same way. You wire it into the back of your TV or to a box and then to your TV, and the antenna pulls the feed from the air by tuning the receiver to whatever frequency the channel is being broadcast through the air. The options for this are pretty extensive, and the results are varied — depends on the variables.

First and foremost, this isn’t much of an option if you live in a rural area. Or rather, you may already be doing this, but you only get a channel or two. Large urban centres likely have multiple channels to choose from. Ottawa has up to about 15. All free over the air broadcasts, and since it is all digital now, pretty dang good quality signals to pull in. Not that snow you remember from the cottage, or attaching extra pieces of foil to extend the reception or trying to hold it at a specific angle. Second, it depends on if you live in a house or an apartment. If you are in a single level house, with a big antenna, you may not get great reception compared to the guy who lives in an apartment building downtown on the 20th floor with just a little antenna out the window and perfect sight lines. Third is the antenna itself. External / outdoor ones pull in better signals than internal / indoor ones, bigger is usually better than smaller, and the best yet is probably an external one hooked to a rotor that will let it turn the antenna for better reception depending on the channel you want.

Ottawa has two towers, one to the North-East, one to the South-West, and depending on which channel you want, you can get better reception pointing towards one of the two. You can get a better setup with a rotor so that if you choose Channel 1, and it is on the NE tower, the little machine tells the rotor to angle NE; if you choose Channel 2, and it’s on SW tower, it will rotate to the SW. Once it is set up, you never have to worry about it again, it moves on its own. Completely free. Completely legal. You end up with an antenna on your roof probably and some wires coming in, but the main constraint is the number of channels you get. Anywhere from 3 to 15 depending on where you live. I was considering doing this at home in order to get the local feeds, which would have been perfect for watching the news or the Olympics when it is on. Same with local hockey games. But with the GameCentre pack, plus Kodi, my wife has said they’re covered for now. I might do it in the future, and there are some cheap internal antenna solutions ($30) I could try first, before going to a full outdoor antenna with a rotor setup (about $350 for equipment and installation).

Why did I go Kodi? Because it wasn’t that complicated to set it up or run it once it was set up, the tutorials were dirt simple to follow, and oh yeah, it’s completely free. I’ll add a VPN soon for about $5 a month, which is pretty dang good considering I was paying Rogers $85 a month before. I had to shell out $200 for the MyGica box (there are cheaper options available, I went for faster processor, later version of Android, and more ports), and I added a wireless keyboard for the remote for $30 (purchased previously downstairs, but ended up not needing it down there). Bought a long HDMI cable too, $40. Overall, I’ll spend $300-$350 for the first year, compared to $1020 last year, and about $60 a year going forward.

Not too shabby a savings. For $700 saved in the first year, and $950 a year after that, I’ll put up with a bit more manual configuration and a couple of hours of tweaking the setup to be exactly what I want and use.

Posted in Computers | Tagged antenna, cut the cord, Graboid, Kodi, Netflix, OTA, Rogers, Teksavvy, torrents, tv, VMedia, VPN, website | Leave a reply

Cutting the cord – Part 1 – Internet

The PolyBlog
October 24 2015

Most people have seen the headlines, advertisements, tweets, blogs all with a similar headline to mine — “Cutting the cord”. Generally it refers to people who have ditched cable TV. Unfortunately, every article comes with 500 comments that say “I cancelled cable, and I don’t regret it, I never watched TV anyway.” Congratulations, you cancelled something you weren’t using. How very strategic of you. Perhaps you can also cut off your head for the same reason. Once you get past the idiots, the next wave is the holier-than-thous who say, “No one should ever watch TV anytime, anyplace, anywhere, it’s all crap.” Again, they can join the idiots with cranial extraction. I have no time for either group, and neither have anything to do with what “cutting the cord” is all about.

The primary goal of “cutting the cord” is to be able to generally access whatever you want, whenever you want, without having to pay for things you don’t want. In other words, TV bundling. TV bundling is where Rogers or Bell or Shaw or LocalMonopolyProvider says, “Great, you can have TV, but you have to take these 30 channels where 15 of them are things you’ll never watch”, and charge you $30-$50 for the startup bundle. After that, you usually can’t do complete a la carte ordering of the rest of the channels you are interested in as often they are bundled too — such as “Speciality channel package 1” that will come with Bravo and Showcase, plus three others I’ll never watch for $5.00. If I take Bravo and Showcase separately, they’ll charge me, say, $3.00 each. So I take the bundle to save a $1 on buying them individually but then I start wondering about the business model. How can they charge me $3 each for five stations, how can they bundle all 5 and reduce it from $15 to $5? Easy. The other three stations are worthless to most subscribers. They’re the toys in the Extra Value meals at fast food places…most of them are worthless, interesting for about ten seconds and then your kid has moved on.

The CRTC has been pushed and are now pushing for TV providers to change their bundling options to reduce the initial bundle cost as well as reduce the overall cost of bigger bundles. In the meantime, a bunch of people have said, “Umm, you know you can find most shows online now, right? There are other ways to get the feed without paying bundled pricing to one company.”

And that is where the movement started. It has blossomed since then to be more about “what services are you paying for that you can get cheaper through third-party providers?”. In general, this comes down to five areas for most people — internet service itself, cable TV, home phone, cellular service, and if applicable, internet hosting. Let me talk about my experience.

Internet service

I live in Ottawa, and that pretty much meant up until a few years ago that you either went with Bell for phone internet or Rogers for cable internet. Lots of deregulation happened, and lots of little internet providers started cropping up to offer phone-based internet. I had Bell for awhile, and then switched to the National Capital Freenet. In theory, I could run NCF with a static IP address which would allow me to run my own server at home to host my personal website. I played with the setup a bit, ran some configs on a couple of Linux boxes, got things to the point where I could start playing with it. And then reality hit me. I had no real interest in running my own server! 🙂 Put differently, I have no support behind me. If I screw something up, I have no “better geek” to call to say, “I need this fixed asap, here’s my chequebook.” If it went down, it would be down until I figured out why and how to get it back up. I’m an okay geek, I can install routers, set up Windows, wire things from A to B, do some basic troubleshooting. But if WordPress suddenly crashes, I probably have no chance of finding where the problem lies if I can’t even get online and reset the setup. So I gave up sometime ago on running my own server setup. It’s just a layer of tech I’m not willing to take on. I’ll come back to internet hosting at the end, I just mention it in passing as I tried NCF for sometime.

Then, NCF started messing up, my connection wasn’t that stable, and I experienced what is frequently the challenge with third-party providers. Sure, they’re cheaper. Why? Because they don’t pay the overhead all of the big guys do. Like 24/7 extended support. Like people who can visit your house to fix the problem on short notice. They did the best they could, but it was looking like a wiring problem, something they can’t fix. Bell owns the phone wires, and did the wiring in the house. So eventually I bundled it back up, went back to Bell (they were providing my home phone and satellite service anyway), got it all resolved, etc. A few years later, I moved to a new house, hadn’t liked the Bell dish going out in bad weather or high winds, and switched to Rogers. Along with Rogers cable internet. Worked fine, rarely any issues, even in a house where I had to run some extra wires from the first floor router to the basement office (I really prefer not to go full wireless in the house for main computers if I can avoid it). Worked fine, and when I moved again, I moved everything to Rogers.

I have a small secret. One of the biggest complaints for any of the companies is that the Customer Service Reps are frequently horrible for tier 1, first level support. Just as I was about to move, a Rogers agent called me to ask if I wanted home monitoring — I didn’t, but while she was calling anyway, I asked her if I was going to do the move, who I needed to speak to in order to make all the changes. She said she could do it. Here’s the secret — she was flat-out, hands-down, awesome. At this point, I had Rogers cable, Rogers internet, I added Rogers home phone, and I had Rogers cellular too. We reviewed ALL of it. And I do mean all of it. We went through each and every service, talked about options, and each and every time I asked a question, she either already knew the answer or clicked four buttons somewhere and came up with the options. All that bundling was complicated, it pushes even my limits, and she kept it all straight, understood exactly what I wanted and didn’t want, gave me options, recommended certain choices and explained why. It took just over an hour, and I never phased her once nor did I ever lose confidence in her performance. She didn’t oversell, she didn’t undersell, she was a customer’s dream representative. And when we finished the call, she gave me the office direct number and her name so that if I had any other questions, I could call her again. She still works there, I’ve spoken to her twice since. And no, I won’t tell you her name or give you the extension. She is MY secret and I am NOT going sharesies.

Fast forward three years, and I have had no problems with my Rogers cable Internet service. It just plain worked from Day 1. Well, maybe Day 2, I did have to do some setup. Rented the modem, and upgraded at one point in there to stronger modem/router combo when we finished the basement so that I could get a stronger wifi signal down there. Other than that, happy with just about everything.

Except the price. I was paying about $80 (excluding some bundling discounts) for unlimited internet, 5 Mbps upload speed and 25 Mbps download. Lots of deals were out with other companies, even Bell. But all of them were for phone internet. I honestly don’t care whether it is phone or cable, generally, just whether it works, and I have a theory about most people’s experiences with one or the other.

Most people are probably average users and are fine with either one. Maybe even 80% of them. It will work fine. Maybe some tweaks, etc., but both will work. Then there is another 5% who cannot work well with either setup…either their own computer setup is wrong, or they’re just idiots, the service isn’t going to work because the problem isn’t the service. And that leaves 15% where there is a definitive difference in quality of service. For example, there are pe ople who are with Bell, have problems with their service, undergo repeated attempts to fix it, and it just keeps being a problem. No matter what they try, it’s just a pain. So they switch, often to someone like Rogers. And suddenly it works. They think it’s a Bell problem, the whole company is the devil’s spawn, blah blah blah, and they like to complain loud and long about it on every forum they can think of, often with a very clear message “Rogers is better and anyone who is still with Bell is just an idiot.” Sitting right next door to them is a Rogers customer. They too had a problem, tried repeatedly to fix it, got nowhere, finally gave up, switched to Bell, and are now the voice of the newly-converted. Bell can do no wrong, Rogers is the devil’s spawn. Sound familiar? It has nothing probably to do with either company. It was just the wires in the house, local config, neighborhood, maybe local interference that was the problem. Not Bell vs. Rogers.

So when I saw all these “cheaper” companies, I balked. Mainly because they were only offering phone internet, and I’ve never tested the wires in the house. The phone wiring looks like it was done by a nervous and forgetful squirrel. Some of the jacks didn’t even “register”. It didn’t fill me with confidence. And if Rogers was working relatively perfectly for me, why mess with a good thing?

Well, here’s the kicker. I decided to make some other changes (discussed later), and I found out something kind of exciting. TekSavvy offered cable internet. In my neighbourhood. Cheaper, but with a slightly different configuration. I looked into it, basically all I would have to do is swap physical equipment, no need for anyone to come to my house to do anything with wires, it would be the identical setup as with Rogers outside, and they would just throw a switch somewhere. It sounded very enticing. Yet I hesitated.

So much of what I do in the house for other stuff, and the future changes, would depend on the internet working reliably. My wife is doing a semester of education this fall, and she needs internet access. Was now REALLY the right time to consider the switch? She was willing, partly for the cost savings, and because we also have our phones or wifi nearby. If it was messed up for a few days, I could get it fixed or working or just go back to what we had. I pulled the plug.

My new package with TekSavvy had same upload speeds (5 Mbps), which was interesting only as Rogers speed tests had never pushed above 3 Mbps. I don’t do a LOT of uploading, but occasionally when I’m backing up to the cloud, some reliable speed is good. TekSavvy’s tests have me at 4.9 Mbps every time, and a couple of times, I broke 5 (5.1, 5.2). No idea why, but it did.

Download speeds with Rogers was theoretically at 25, I would regularly top out at the 20 Mbps range. No biggie, I’m not a huge torrent freak, but I like to get what I pay for when I am downloading. TekSavvy is rated to 30, and I top out at…29.7 so far. Yep, almost exactly as advertised.

The big change is that I am no longer on unlimited transfers per month. The limit is 400 GB. I could drop it to 150 GB and save $10  a month, but thought I would start with 400 for the first few months while I’m figuring out backups to cloud storage too for some other stuff. I might leave it there, I might drop it. I could go up to unlimited for about another $10. Instead, I’m paying $55 a month. In other words, $25 a month less than I was paying for Rogers, although with slightly faster speeds and lower monthly bandwidth allowances. Rogers gave me a counter-offer, would have only been about $10 more than TekSavvy, so within the ballpark.

In the first year, that’s only $300 savings, and the new hardware cost me $200 (I bought the modem / router rather than renting it). I also added another switchbox to the mix, cost me $25 or so, but that was something I had been meaning to do for awhile, just hadn’t gotten around to it. When I had the basement finished, I had wires run from my 2nd floor office to the basement TV area and to the front-room TV area. Internet wiring to each. Actually two to the basement (one for TV, one for games). So, I kind of feel like I come out even for the first year. After that, $300 less per year isn’t a bad savings.

I know there are lots of people who will say, “Oh, TekSavvy sucks, you should be with x”. For me, it’s a lot like the Rogers/Bell fanatics. The only thing that matters is if it works, and mine does. If it stops working, or slows down drastically, I can always switch to someone else. And I’ll be a lot more willing to do that after I made a lot of other changes with Rogers setup already (more to come later). I’m with TekSavvy for my ISP, and that’s it. No other bundling with them. As such, I feel much more in control of my setup and costs.

As long as it works, no need to drastically change. The rate is pretty good, the service is excellent. I didn’t “cut the cord” and get rid of the internet, but I did trim the cost a bit. On to the other areas…

Posted in Computers | Tagged bell, computers, cut the cord, internet, Rogers, Teksavvy, website | Leave a reply

Watch out for brussels…

The PolyBlog
July 4 2015

One of the downsides of running a website (or 5) with comments enabled is that bots leave spam messages. The goal of the spammers is to leave something that might look enough like a regular comment to get through, and then once approved, to spam you at will (most sites have default if the user had a comment approved earlier, future comments get pre-approved — I block this feature and approve everything manually). One way to control spam is through plugins, and I do have several anti-bots that take the suspected spam and move it to a spam folder, just like most online email programs do. But I also review the spam folder just in case a legitimate message got through.

That wouldn’t normally sound like fun, but it is. There are some that come through as “great blog, love it, blah blah blah” and then say “here’s my site, check it out” (I don’t, obviously). But the approach up front is often intriguing:

You have packing, either mashed potatoes or sweet potatoes or both, rolls, sweetened cranberry sauce and then it’s topped off with pumpkin pie.

My ѕpouse and ӏ absolutеly lօve youг blog and find a lot of your post’s to be what precisely I’m looking for. Does one offer guest ѡгiters to write content to suіt your needs? I wouldn’t mind publishing a post or elaboгating on a few of the subјects you write related to here. Again, awesome bloɡ!

What i don’t realize is in truth how you are no longer really much more smartly-liked than you might be now. You are so intelligent. You understand therefore significantly with regards to this topic, produced me personally imagine it from so many various angles. Its like women and men don’t seem to be fascinated except it is something to do with Girl gaga! Your individual stuffs great. At all times handle it up!

Often they will do it as a question that looks and feels like a legitimate question from a user:

I do not know if it’s just me or if perhaps everybody else encountering problems with your blog. It appears as if some of the text in your posts are running off the screen. Can somebody else please provide feedback and let me know if this is happening to them too? This could be a issue with my web browser because I’ve had this happen before. Thanks

And while some probably approve it, if you look at the spot where they can put their email address or website in the comment field, it’s a very obvious spam title like “*** SATISFY YOUR WOMAN ***”. Caught by their own desire to spam.

Some are text that are legitimate sentences but have nothing to do with anything:

This involves vacuuming off the dust which may deposit in crevices. You need to initial use white wine to assist dilute a red wine stain. Stay Away From Overused Language ‘ Be Original: Being ‘down-to-earth’ may be great, but do not mention it. School uniforms can be kept together, while work slacks must be in another place. You do not have to live with the blots and ground-in dirt on your carpeting.

Others are WTF moments:

WOW just what I was looking for. Came here by searching for skin issue.

It must be the key words I use like “skin”, “dermatology”, “treatment” when writing about HR or something computer-ish that drove them to me! 🙂

Others are just row after row of links to spam sites. But my all time favorite is the person who hasn’t configured a one-stop SPAM solution that says things like:

I really {like | love} your {site | blog | post | article | website}. You are very {smart | creative | well-regarded | intelligent | good at writing}.

For those, I actually am serious about them being my favorite…the comments are about 2 pages long, and are basically a form letter-style spam that us pretty well done. Highly generic, decently written, and obviously sold as a turn-key spam solution but the person buying it and implementing it is so stupid that they haven’t bothered to tailor it properly so it shows all the fields rather than the properly generated message the originator intended. In addition, the seller obviously intended for them to use one or two of the paragraphs, but instead the stupid newbie spammer has used 10-15 paragraphs. An excel spreadsheet with a random number generator would do just as good a job, and I’m almost tempted to program one to see if it can generate text for things like thank you posts, PFOs, etc. just to try it. It’s an interesting program solution but they did a good job in the design, even if the implementers are two bricks shy of a full wheelbarrow.

I await new spam, but in the interim, I have useful warnings like the following:

Hi there, just became alert to your blog through Google, and found that it’s really informative. I’m going to watch out for brussels. I’ll appreciate if you continue this in future. Many people will be benefited from your writing. Cheers!

Watch out for brussels? Thanks for the warning! 🙂

Posted in Computers | Tagged computers, humour, spam, website | Leave a reply

Articles I Like: Building my viewer base on my blog…

The PolyBlog
February 26 2015

I find the whole “traffic” thing kind of weird, I must say. Posts about Foreign Affairs almost 2 years ago still get hits, no idea why, maybe it’s just because there’s nothing else out there that is like it. Maybe I hit a niche. I blog about personal stuff, get a lot of hits, go even more personal, get nothing. Kind of hit or miss for me. I know, overall, though that it will grow, still finding out how to get the word out without turning into a self-promoting spammer whore. I do know that I need to drastically alter my FaceBook strategy at some point, just haven’t gotten to it yet. However, since I am interested in building my “reach” so to speak, I often find myself clicking on tips and tricks. Heidi Cohen published a blog entitled “How often should I post new content?”, so when I saw it in a list of resources from Jon Morrow, I immediately clicked over to see it.

There are lots of “rules” out there that are analytics-based that say “Thursday afternoon is the best for Twitter” or “Facebook is good from 10:00 to 2:00”, etc. And most of them, in my view, are completely useless. Put more technically, those may be great stats for the overall use of social media, but the standard deviation is gigantic if you do a sample size of “1” to see if it is applicable to your blog and content. The only way to know is to test it out on your own site. The problem, however, is that I’m not doing this full-time. It’s totally a part-time gig vs. other commitments. So I don’t have the flexibility to bend my schedule to my blogging schedule, and I don’t particularly like doing “scheduled” posts. I might draft something that is on my mind today, but 3 days from now, totally irrelevant. I’ve tried it, and what I find is that take-up is a lot less if my post isn’t written and posted in an “immediate tone”. I just write too passively if I know I’m not sharing it for several days.

Cohen’s piece isn’t about that — it’s about # of times per day and how many entries on your blog in total to start generating critical mass. Nothing revolutionary, but certainly interesting. The real gold in the blog post, however, is a section about how to increase your frequency and output, for which she has a list of 7 things to do.

Collect post ideas. Don’t force yourself to sit down and grind out a post from scratch. Jot down the ideas as you get them so that you build the outline of a post over time and it’s partially written before you start. I find this very helpful for reducing writing time.

I love this option, and I’ve been doing it for some time. My problem isn’t a lack of ideas as I’ve got in the habit of seeing topics and adding them to my Evernote list; my problem is not then going back to it and actually writing them!

Use an editorial calendar. While this may seem like additional work up front, it helps to schedule post ideas and ensures that you cover important topics.

I hope to adopt this later this year, not quite there yet, but more related to another type of content (memes) than my regular posts. I just don’t quite have a set routine/schedule for the other ones yet. But I’ll get there.

Mix in other media formats. Another way to facilitate content creation is to use other media types. For example, include a weekly video, cartoon or photo.

I haven’t yet figured this one out yet, but I’m working on it. I have lots of clip art to choose from, which is one option, but I am also looking for ways just to expand my normal repertoire. However, I don’t want pics just to have pics — they have to help me tell my story, or they’re no good to me.

Create regular columns. Like a traditional magazine’s on-going features, develop columns with built-in, easy-to-execute formats such as customer of the week or book review.

Similar to the second one about an editorial calendar, I do want to get there. In the meantime, some of them are standardized already (like book reviews or a recipe format).

Share the workload. Have regular columnists who write every week or every month. This works well for business blogs because a variety of employees are involved. Alternatively, invite guest bloggers.

This is an extremely popular suggestion, and my short answer is probably never. Come on and sing, “It’s my blog and I’ll write if I want to, write if I want to, write if I want to…you’d write too if you had a blog too”. It might be a bit of a control issue, I don’t know, but it strikes me as odd when you have other content on your blog. You’re running a blog, not a business website offering a platform to others usually. I don’t care if others do it, I probably won’t. The only exception I could see is if a friend had an interesting story to tell, and I thought it was worth sharing as a blog, and they don’t have their own blog. I might be tempted then, but I’d have to think about it. My blog, my words. It seems like a no-brainer — unless you’re more interested in fandom and followers to your site than you are in sharing YOUR expertise.

Curate content. Have focused round ups or a best posts feature. The critical element is to add commentary explaining why that post is important. Here’s where less is more. You’re providing a service by selecting the best of what’s out there.

This is exactly the approach I`m willing to take. Excerpts perhaps but add your own commentary. Otherwise, I think it`s just stealing, even if you give the original source. Fair use means you’re excerpting pieces, kind of what I’ve done here today with the pieces from the article. But I limited it to the context and then added my own pieces.

And how do you finish it off? By linking back to the original so they can find it, such as the original article that prompted this post via How Often Should I Post New Blog Content? [Charts] – Heidi Cohen.

Posted in Computers | Tagged blog, computers, frequency, traffic, website | Leave a reply

A tweet for you, and an update for you, and a pin for you?

The PolyBlog
January 18 2015

Since my big goal for the year is 500,000 words worth of new writing, and I share most of that through my blog, I also need a way to then share stuff through my Facebook profile, Twitter account, and Google+ page if I want to “get the word out” about anything I’m blogging. 

There are essentially two ways to do that. First, the manual way, I just paste something into FB, Twitter or G+ to say “hey, here’s a post”, or second, the automated way, which is to use a social media post manager.

A social media manager (SMM) is usually set up as a site or an app that you give permission to so that they can post to your FB, Twitter and G+ profiles/accounts for you. Put simply, you post in the SMM site, and it populates the feeds to FB/Twitter/G+ or a host of other media sites. You choose, you grant permission, you post. Sounds simple enough. But there are three complications to that simplicity. Call them “features”, if you will, as most sites pretend.

First and foremost, if you were only doing it with FB or Twitter or G+, it wouldn’t make much sense to use it (one exception below). Generally you would just go into the main social site and simply post. Easy peasy lemon squeezy. No muss, no fuss, no need for a manager. But if you have more than one social site to target (I have the three I mentioned above), it helps. But with that service comes the complication — cost. You can do it for free on the social site, or pay for options on the manager site. I am not willing now to add much cost to my web presence. I already pay for the internet registration for three sites (PolyWogg, ThePolyBlog, and AstroPontiac) plus a business package for hosting (unlimited sites, unlimited storage, unlimited bandwidth, 24/7 support, unlimited emails) that works for me most of the time (occasional technical limitations). Add in unlimited internet at home, with a decent speed, and some online backup storage, and it adds up. Most of the social media managers run anywhere from $10 to $25 per month to run their full options. So, for me, I had to choose one which had a free option (with all the limitations that go with it).

Second, this won’t apply to most people, but I had to use one that wasn’t likely to end up being blocked by my workplace firewall. From time to time, I suddenly realize that something I posted the night before, and which I thought was ready for “broadcast”, actually has a nuance or something about it that means I need to cancel the post. There are lots of examples online of groups or organizations that ended up with ill-timed posts — maybe announcing Bill Cosby for a fundraising activity on the day the more recent news broke about his alleged sexual transgressions. Maybe it was a “Meet at the top of the tower for a blast!” invitation back on 9/11. Not always “big” oops like that, but just things you don’t want to post because of something else. Or maybe you just realized there’s another angle to something you wrote and you want to stop it going live. Whatever the case, I need to access it via my phone (sometimes limited access for the apps) or if necessary, my desktop at work. One of the managers takes a very different approach from the rest, heavily tied to Google+, might even have been an option except my work blocks G+. No access at all. Not even for me, and I have access to a lot of sites most people don’t. Ergo, not a sustainable option.

Finally, the last complication really comes down to features. I gave a try to four separate social media managers, and here are the results.

I was already using HootSuite. I confess I thought it was “okay”, seemed to be doing the job and I used it easily for a whole week. But there was a problem with the scheduling feature. Most of the sites are somewhat similar in allowing you to “schedule” a post for the future. After all, that’s part of the game. Setting it up so that you don’t send 10 posts out at the same time and look like a spammer. Instead, it spaces them out throughout the day. Some professional sites have it set up really aggressively. For example, a goal-setting site might send out a “start your day right” tip at 6:00 a.m. Maybe then, around 8:00 a.m., it sends out a reminder of anything you entered into their tracker that’s due that day. Going further, at 11:00, it might send you a tip about eating healthy if you follow their “EatRight” twitter account. Late in the day, it then sends you a tip about “What to think about on the drive home”. A communications strategy tied to your day. And almost all the sites allow you to manually set a time and date for a post to go out.

For me, the problem with Hootsuite came in the “after-scheduling” management. Most of them also have an “auto-schedule” feature. You tell it, for instance, you only want to send messages between 8:00 a.m. and 5:00 p.m., Monday, Wednesday and Friday, and no more than 3 during that time. It will then figure out a good time to send the message in there, auto-scheduling it. If you pre-write five or six on the weekend, and auto schedule them all, it will put the first three on Monday and add the next 2-3 on Wednesday. Easy peasy. But suppose then you decide that you have a NEW one that you really want to send on Monday. This gives you two options — either manually schedule it as a 4th one to send on Monday or schedule it for Monday and reschedule one of the other ones. If you do this latter option, HootSuite fails miserably at the change in schedule. You see, Hootsuite didn’t manage it as #1,2,3 to go on Monday, it manually set the time for those three. So you can’t simply “bump” it down in the queue, you have to edit the time itself. Which if you had them going on Wednesday in a set order (i.e. 1,2,3,4,5 should go in order), then you have to edit #3,4,5 manually. Not a huge deal for some people, but critical for the way I write. I also went in and changed my scheduling to only do 3 a day, only in the afternoon, expecting the auto-scheduled ones to update. They didn’t. I couldn’t find a feature to fix that. I also have some concerns with the way the site handles shortened URLs, but all the sites are the same on that front, so hardly a deal-breaker.

After searching for alternatives, I gave MavSocial a try. Set up was relatively easy for Facebook and Twitter. I ran into a problem with Firefox and my anti-virus that it thought one pop-up looked like MalWare but the scan was clean, and I popped over to Chrome to complete the FB account addition. With paid membership, the site has an interesting collection of extra features such as allowing an RSS feed to be posted automatically (so for example, my blog feed could link to the site and get auto-shared) or managing photos that would go with the posts. They even have options to buy/link to some stock photo sites. A social inbox turns comments and retweets into an email-like interface. Nifty. But auto scheduling is almost non-existent, although it does have manual. A must for me, and the end of its consideration.

FriendsPlus.Me has one of the most interesting approaches of all the social media managers. Rather than give you an interface that has you post your info into the site, it pulls your info from your Google+ page. If that sounds cryptic, here’s the difference. For most sites, you go in, add your accounts, and post on that site instead of G+, Twitter, FB. You post to MavSocial or Hootsuite, and it sends your updates to the other three. For FriendsPlus.Me, it has you enter your posts on your Google+ page, and if you add certain hashtags, it will then pull those posts into F+ and copy them to your other accounts. The benefit is enormous. If you use Google+ for your email, and regular contacts, you’re already on that site or in that app. Once you set up FriendsPlus with the links, you never need to go to that site again until you want to change something. FriendsPlus will just follow you on Google+ and if you put in a special hashtag, it will copy that entry and that entry only to another account.

For example, suppose I only wanted to share my TV reviews to my Twitter account and not my FB account. On FriendsPlus.Me, I would add a control hashtag that said “#TVreviews” for Twitter. Then, when I write a post in Google+, if I add the hashtag “#TVreviews”, F+ will copy that post to Twitter. A very different approach than the other sites. And while I like it, and I might even be willing to try it, it’s a no go for me. Google+ is blocked at work. I can’t access it. So if I wanted to block a post, I would have to do it on my phone only. Equally, it also complicates the scheduling features (since you would set any scheduling on G+, not on F+).

That left me with what some consider the biggest rival for Hootsuite: Buffer. I was a little disappointed with FriendsPlus and MavSocial, so my expectations weren’t high for Buffer either.

Sure, it has a “free” option to get you started. Like most of the sites, it limits how many accounts you can add for free (usually one FB profile, one Twitter account, etc.), but it is usually enough for personal, non-commercial use.

I quickly found a nice feature I wasn’t expecting — it lets you post to Google+ pages. Hootsuite doesn’t. There’s a limitation on the Google API control that won’t allow direct posting to Google+, and most managers are itching for access, but so far they only allow linking to the G+ page and not the full G+ profile. I confess that I haven’t done much about G+ since I started using it. I feel it is a huge untapped resource or channel delivery, but I just haven’t spent the time figuring it out. I kind of feel the same about Pinterest and the new Ello. They’re on my list to check out in more detail this year, see if I want to be involved in any of them.

Buffer also has a pretty simple interface. Not a lot of “extra” features cluttering up the landscape. Almost all of which I don’t need, at least not yet. The sidebar contains your list of accounts, pretty straightforward. Across the top is CONTENT / ANALYTICS / SCHEDULE / SETTINGS, plus your own MY ACCOUNT link and the requisite “click here to upgrade” to a paid option.

In the CONTENT menu, it’s relatively simple too. There’s the list of your scheduled posts — but unlike the other sites, they are in a queue. Not formally scheduled, queued. Which means I can move them around, rearrange order, etc, and it doesn’t affect the overall posting schedule for when SOMETHING goes out — that’s up to another tab to handle. Fantastic option for me. The only downside is if you want to create a custom schedule for certain days (i.e. 2x on Monday, 3x on Wednesday, 1x on Thursday), you have to upgrade for that option. The other limitation is you can only schedule 10 items in the queue. When I’m blogging, that’s not a problem, I wouldn’t have that much content queued. However, the tweet reviews of individual TV episodes don’t take very long, I don’t care exactly when they go out other than not all at once, and I tend to write them in batches as I clear stuff off my PVR. So now, I have about 15 pre-written, ready to go. Except the queue is limited to 10 in total. Small annoyance, easily made up for by the benefit of better management within the queue.

The analytics aren’t terribly useful to me as most of my posts also track the other end at the blog, but if I got into more curation, it might be nice to know how much is being clicked. Not essential though. Under Settings you can customize Link Shortening, using 3 different shorteners. I suspect I’m going to use my own off the PolyWogg domain, but good to know the options there. There have been challenges with both Twitter and Facebook that at different times they have blocked certain links. Not a huge concern for me as there are workarounds (including 3 different types of links to my site just from my site itself), but a cautionary concern. The MY ACCOUNT option allows for email settings (post from email), and some extra browser / phone and tablet app options.

I skipped over a feature that I’ll need to explore … it’s called SUGGESTIONS, and it is links that Buffer suggests I might find interesting. I don’t know if they’re tailored in their recommendations or not, probably not as I just joined, but the list wasn’t bad. Out of 25 suggestions, I saw at least 10 that were of clickable interest to me.

Overall, I think Buffer wins for now. I’ll give it a go this week and see how the bugs shake out. I like the idea of scheduling 3 general posts per day, maybe between noon and 5, and then doing “custom” posts for the 8-12 shift. Haven’t decided yet, and I’m not in full meme mode yet, will have to see if that changes things a lot (the links will go to my PhotoGallery page).

Posted in Goals | Tagged 2015, computers, goals, website | Leave a reply

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